SAP LOG Consultant (AMS)
Task relating AMS Functional consultant is as followings:
- Receive incident reported from customer: complete incident description, verify priority, confirm component or product area, determine whether the inquiry is related to an error or requires consulting work.
- Actively check and fix AMS issues.
- Troubleshoot and resolve AMS issues in a timely manager.
- Coordinate with cross- functional consultants and customers to resolve integrated issues.
- Track issue status, monitor deadlines, and ensure compliance Service Level Agreement (SLA)
- Participate and support implementing new project, project change request (PCR).
- Mentor junior consultants and support knowledge sharing within the team.
Desired Skills
- 4+ years of SAP experience, with strong expertise in SAP MM
- Experience working in SAP full-cycle projects
- Strong troubleshooting and problem-solving skills in SAP LOG processess.
- Experience mentoring of junior/ fresher
- Ability to prioritize tasks, work independently, and proceed with objectives with minimum supervision
- Capable of working flexible hours sometimes under pressure of aggressive deadlines
- Ability to collaborate with other team members.
- Strong knowledge of LOG functional foundation and strong problem-solving skills: configuration, build-up FS, test case document
- Have knowledge/experience in other modules in LOG (such as SD, MM, PM, PP, QM, WM, EWM, etc.), integrating between LOG modules and other modules or other systems such as: FICO, E-invoice, IDOC… is a plus
- Knowledge or experience in S4HANA (onpremise/ cloud).
- Experience with other SAP solutions such as SAP Ariba, CRM, or related SAP products is an advantage.
- Ability to communicate effectively in English (written and spoken)
Personal Skills:
- Self-motivated and proactive, with the ability to learn independently
- Able to work effectively under pressure and manage multiple priorities.
- Strong communication, interpersonal and teamwork skills
- Capable of working independently with minimal supervision
- Customer-oriented mindset with strong ownership and accountability
- Flexible and adaptable in dynamic project/support environment.
Benefits:
Compensation:
- Annual KPI bonus equivalent to 3 months of salary
- Annual cash benefits package of VND 9 million for public holidays, Lunar New Year, company anniversary, birthdays, and other special occasions
- Salary review based on performance and capabilities once per year, with opportunities for exceptional salary increases based on outstanding work performance
Training & Career development:
- 100% sponsorship for participation in training courses and international IT certification exams
- Clear career development and promotion pathways tailored to each position and department
- Opportunities to work with the latest technologies, including Cloud Computing, Big Data, and more
- Opportunity to work at a leading company and top consulting partner in Vietnam for Digital Transformation, Cybersecurity, and Cloud solutions for organizations and enterprises
Insurance & employee benefits:
- Working hours: Monday to Friday; weekends (Saturday and Sunday) off
- Annual leave: 12 days/ year + 1 paid birthday leave
- Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor laws
- Enhanced healthcare insurance package: CMC Care
- Annual company trip of up to one week, plus team-building/outdoor activities held twice a year
- Opportunities to join company clubs and participate in a wide range of employee engagement and experience programs
- Company-provided laptop and necessary technology equipment for work
- A young, dynamic, and professional working environment
