JOB DESCRIPTION

• Provide IT support for end users via the IT ticketing system and support channels.
• Install, configure, and troubleshoot Windows laptops/desktops and Apple devices (iPhone/iPad).
• Administer and support Google Workspace (user accounts, groups, email, and Drive permissions).
• Support Microsoft Office 365 services including Outlook, Teams, OneDrive, and SharePoint.
• Set up and maintain meeting room systems (displays, projectors, cameras, microphones, video conferencing).
• Support and maintain centralized printer systems.
• Manage IT asset inventory, including tracking, provisioning, and device lifecycle management.
• Handle device onboarding and offboarding for employees (laptops, phones, accessories).
• Work with IT vendors and service providers to resolve technical issues and support IT operations.
• Maintain IT documentation, troubleshooting guides, and user support materials. 

JOB REQUIREMENT

• 1–3 years of experience in IT Helpdesk / IT Support roles. 
• Experience supporting Windows environments and Apple mobile devices. 
• Hands-on experience with Google Workspace administration. 
• Experience supporting Microsoft Office 365. 
• Familiar with IT ticketing systems. 
• Basic knowledge of networking (LAN/WiFi), printers, and office IT infrastructure. 
• Experience managing IT assets and device provisioning processes. 
• Strong communication and problem-solving skills. 
• Ability to communicate in English (speaking, listening, reading, and writing).
• Onsite Binh Thanh Dist., HCMC.

BENEFITS

• Highly competitive salary and bonus, plus several additional benefits.
• Productivity bonus added according to the business results of the Company
• Welfare package of Holiday 9 million/year.
• Consider periodic salary increases once a year. Or an unexpected pay rise based on personal accomplishment.
• Opportunity to work on challenging international projects.
• Being part of a rapidly expanding organization.
• Possibility to gather certificates and participate in world-class courses.
• Laptop and facilities provided.